These Terms of Use ("Terms") form a binding agreement between you ("User", "you") and LSA Management (Services) Australia Pty Ltd ("Vella Studio", "we", "us", "our") covering your use of the Vella Studio iOS application ("the App", "the Service"). Read them carefully — they include important information about subscriptions, AI processing, optional marketing measurement when you permit app tracking on iOS, and limits on our liability.
If you read nothing else, read this:
The full details are below.
Vella Studio is an iOS application that uses artificial intelligence to provide makeup and color analysis features, including:
The App is operated by LSA Management (Services) Australia Pty Ltd, an Australian company with its registered office at 24B Andrew Street, Mount Waverley, VIC 3149, Australia. You can contact us at info@mobisec.lk.
The App's AI outputs are aesthetic suggestions for entertainment and personal use. They are not medical advice, dermatological diagnosis, professional makeup consultation, or any form of licensed advice. If you have skin conditions, allergies, or other health concerns, consult a qualified healthcare professional or licensed cosmetologist before applying products suggested by the App.
You must be 17 years of age or older to use Vella Studio. The App is rated 17+ on the Apple App Store. If you are under 17 or under the legal age of majority in your jurisdiction, you may not use the App.
By using the App, you represent and warrant that you meet this age requirement.
Vella Studio does not require you to create an account, register, or provide your name, email address, or other personal identifiers to use the App. Your data — including selfies, preferences, and AI-generated content — is stored locally on your device. See our Privacy Policy for details on what we collect.
By using the App, you confirm that:
Vella Studio uses third-party AI services (Google's Gemini and image generation models, OpenAI's GPT models, hosted via Replicate) to perform analysis on photos you upload and generate transformed images. See our Privacy Policy for full details on AI providers, what data is shared, and how to revoke consent.
The AI's outputs — including color season classifications, makeup recommendations, glow-up transformations, and roast feedback — are generated automatically and represent creative aesthetic suggestions, not factual or professional advice.
AI outputs may be:
You should treat AI outputs as starting points for your own creative exploration, not as definitive answers about your appearance, identity, or what makeup you should wear.
Vella Studio's AI is designed for aesthetic exploration only. It must not be used for:
Roast Mode generates light-hearted critique of your makeup application. The commentary is intentionally playful and exaggerated. It is not a serious assessment of your appearance, skill, or worth. By using Roast Mode, you accept that the output is meant as humour and you should not take it personally.
You can disable Roast Mode at any time by not selecting it. If at any time you find AI-generated commentary distressing, stop using the feature.
Before any photo is sent to a third-party AI provider, the App will show you a consent screen explaining what will happen. You must explicitly agree before any AI processing occurs. You can revoke this consent at any time in Settings → Privacy & AI → Revoke AI permissions.
You retain all ownership rights to the photos you upload to Vella Studio. We do not claim ownership of your selfies, makeup photos, inspiration images, or any other content you provide.
To make the App work, you grant us a limited, non-exclusive, worldwide, royalty-free licence to:
This licence is limited to what is reasonably necessary to provide the App's features. It does not give us rights to use your photos for marketing, training AI models on your likeness, or repurposing your selfies in advertising. Telemetry and measurement (including TikTok Events when you permit tracking) concern app and device signals defined in the Privacy Policy, not your facial images. We do not retain copies of your photos on our servers beyond the brief moment they pass through during AI processing.
By uploading a photo to Vella Studio, you represent and warrant that:
We do not actively pre-screen or moderate uploads. However, we reserve the right (but assume no obligation) to refuse, remove, or block content — and to terminate access to the App — if we determine in our reasonable judgement that uploaded content violates these Terms, applicable law, or third-party rights.
If you encounter content within Vella Studio you believe to be objectionable, please report it to info@mobisec.lk. We aim to review and remove objectionable content within 24 hours of a substantiated report and may bar the offending User from the App.
Vella Studio offers paid subscriptions through Apple's App Store. Subscriptions auto-renew until you cancel them. Free trials convert to paid subscriptions automatically. Read this section carefully.
Vella Studio offers Pro subscriptions on weekly, monthly, and annual billing cycles. Pricing is shown in the App in your local currency at the point of purchase, and may change over time. Some plans include a free trial period before billing begins.
Pro subscriptions unlock features such as unlimited Glow Up generations, additional makeup styles, and other premium content described in the App.
If you sign up for a free trial, you will be granted access to Pro features for the trial duration shown at the point of purchase (e.g., 3 days, 7 days). At the end of the trial:
No refunds are available for the initial paid period if you forget to cancel before the trial ends, except where required by Apple's policies or applicable consumer protection law.
Subscriptions automatically renew at the end of each billing period (weekly, monthly, or annual) at the then-current price, until you cancel them. Apple bills your payment method on file 24 hours before each renewal.
To cancel auto-renewal:
Cancellation takes effect at the end of the current billing period. You retain access to Pro features until that date.
We may change subscription prices from time to time. If we do, Apple will notify you in advance and ask for your consent before charging the new price, in accordance with Apple's policies. If you do not agree to a price change, you can cancel before it takes effect.
Subscription prices may include or exclude taxes depending on your jurisdiction. Apple handles tax calculation and collection at the point of sale. You are responsible for any taxes Apple does not collect on our behalf.
You can cancel your subscription at any time using the iOS Settings instructions in Section 6.3. Cancellation prevents future renewals but does not refund the current billing period (unless required by law or granted by Apple).
Because Apple processes all subscription transactions, refund requests must be submitted directly to Apple, not to us. Apple's refund policy applies.
To request a refund from Apple:
Apple has sole discretion over whether refunds are granted. We have no ability to issue refunds for App Store transactions.
Nothing in these Terms limits any statutory cancellation, refund, or "cooling-off" rights you may have under applicable consumer law in your jurisdiction. For Australian consumers, your rights under the Australian Consumer Law (ACL) are not affected. For EU consumers, your rights under EU consumer law are not affected.
You agree to use Vella Studio only for lawful, personal, non-commercial purposes consistent with these Terms. You must not, and must not allow others to:
Without our prior written permission, you may not:
Personal posting of AI-generated outputs to your own social media (such as TikTok or Instagram) for non-commercial purposes is permitted and encouraged.
If you violate these Terms, we may at our discretion: warn you, restrict your access to features, terminate your access to the App, report violations to law enforcement or regulators, and pursue legal remedies. Termination does not entitle you to a refund of any subscription fees.
All intellectual property rights in the App — including the "Vella Studio" name, logo, branding, designs, software, source code, user interface, content (other than your photos), tutorials, and any other material — are owned by LSA Management (Services) Australia Pty Ltd or its licensors. They are protected by copyright, trademark, trade secret, and other applicable laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App on iOS devices that you own or control, solely for your personal, non-commercial use, in accordance with these Terms.
If you send us feedback, suggestions, or ideas about the App, you grant us an unrestricted, royalty-free, perpetual licence to use them for any purpose, including improving the App, without obligation to compensate you. We are not required to keep feedback confidential.
Vella Studio relies on third-party services to operate, including Apple's App Store; RevenueCat (subscription management); Firebase Cloud Messaging (push); Bugsnag (stability); Google (Gemini / cloud); OpenAI; Replicate; Amplitude (product analytics); and TikTok's Business / Events SDK when you allow app tracking on applicable devices. Detailed data practices are in our Privacy Policy.
Apple requires permission before certain cross-app identifiers (such as the Identifier for Advertisers, “IDFA”) can be used for measurement. The App may show an informational screen before the system prompt so you understand why optional tracking helps us measure marketing effectiveness. You can tap Allow or Ask App Not to Track on Apple’s dialog. You can change your choice later in Settings → Privacy & Security → Tracking for “Vella Studio”.
If you do not allow tracking, we do not access the IDFA through that prompt; measurement partners may still receive limited, aggregated, or non-IDFA signals permitted by Apple’s rules and each partner’s documentation. Your contractual relationship for the App remains with us; Apple’s ATT framework governs only the IDFA permission flow.
We integrate TikTok’s Business SDK to log in-app events (such as sessions, conversions, subscriptions, or purchases) so we can attribute installs to advertising campaigns and measure return on ad spend. This is not the consumer TikTok social app, and does not by itself post content to TikTok on your behalf.
When tracking is allowed, TikTok may combine those events with identifiers such as IDFA for cross-app attribution. Events are processed according to TikTok for Business terms and privacy disclosures, which may be updated from time to time. Nothing in these Terms obliges you to permit tracking; refusal may limit measurement accuracy but does not block core App features that do not depend on it.
Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for the content, accuracy, availability, or practices of any third-party service. If a third-party service is unavailable or changes its terms, parts of the App may be temporarily or permanently disabled.
VELLA STUDIO IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. To the maximum extent permitted by applicable law, we disclaim all warranties, including but not limited to:
You acknowledge and accept that:
Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy that you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or similar State and Territory legislation that cannot be excluded ("non-excludable rights"). To the fullest extent permitted by law, our liability for any breach of a non-excludable right is limited, at our discretion, to:
Some jurisdictions do not allow the exclusion of certain warranties. Where this applies, the disclaimers above apply only to the extent permitted by law. You may have additional consumer rights under your local law that are not affected by these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT FOR LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, in no event shall Vella Studio, its directors, officers, employees, contractors, affiliates, or licensors be liable for:
Our total cumulative liability to you for any and all claims arising out of or relating to these Terms or the App shall not exceed the greater of (a) the amount you paid us in subscription fees in the 12 months immediately preceding the claim, or (b) AUD $100.
These limitations apply regardless of the legal theory of liability (contract, tort, negligence, strict liability, statute, or otherwise) and even if we have been advised of the possibility of such damages.
You agree to defend, indemnify, and hold harmless LSA Management (Services) Australia Pty Ltd, its directors, officers, employees, contractors, affiliates, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
We reserve the right, at our own expense, to assume exclusive defence and control of any matter you would otherwise indemnify, in which case you agree to cooperate with our defence.
You may stop using the App at any time. To delete all your data:
To cancel a subscription, follow the steps in Section 6.3.
We may suspend or terminate your access to the App at any time, with or without notice, if we determine in our reasonable judgement that:
If we discontinue the App entirely, we will provide reasonable notice and refund any unused portion of pre-paid subscription fees, where required by law or Apple's policies.
Sections that by their nature should survive termination — including ownership, indemnification, disclaimers, limitation of liability, and governing law — will survive.
We may update these Terms from time to time. When we make material changes, we will:
Changes take effect when posted (or, where we provide advance notice, on the date specified). Your continued use of the App after a change takes effect means you accept the updated Terms. If you do not accept the changes, you must stop using the App.
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute arising out of or in connection with these Terms or the App will be subject to the exclusive jurisdiction of the courts of Victoria, Australia. You agree to submit to the personal jurisdiction of those courts.
If you are a consumer resident in the European Union, the United Kingdom, Switzerland, Norway, or Iceland, you may bring proceedings in the courts of your country of residence, and the mandatory consumer protection law of your country of residence will apply to the extent it provides higher protection than Victorian law.
Before filing any formal claim, you agree to first contact us at info@mobisec.lk and attempt in good faith to resolve the dispute informally. Most disputes can be resolved this way.
Because Vella Studio is distributed through Apple's App Store, the following additional terms apply between you and Apple Inc. ("Apple"):
These Terms are concluded between you and LSA Management (Services) Australia Pty Ltd, not Apple. Apple is not responsible for the App or its content.
The licence granted to you in these Terms is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
LSA Management (Services) Australia Pty Ltd is solely responsible for providing maintenance and support services for the App. Apple has no obligation to provide any maintenance and support services.
LSA Management (Services) Australia Pty Ltd is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
LSA Management (Services) Australia Pty Ltd, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, LSA Management (Services) Australia Pty Ltd, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of any such claim.
You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
For questions about these Terms or the App, please contact:
LSA Management (Services) Australia Pty Ltd
24B Andrew Street
Mount Waverley, VIC 3149
Australia
Email: info@mobisec.lk
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App, and supersede any prior agreements.
If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision. Any waiver must be in writing and signed by us.
You may not assign these Terms without our prior written consent. We may assign these Terms at any time, including in connection with a merger, acquisition, or sale of assets.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government action, internet outages, or failure of third-party services.